Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

On-access Scanning > Excluded Items does not seem to work.

On-access Scanning > Excluded Items does not seem to work.

I am using Sophos 8.0.2C on an iMac running 10.7.4

When On-access Scanning is OFF, the NeoOffice app takes 8 seconds to load.

When On-access Scanning is ON, NeoOffice takes 2 minutes and 27 seconds to load.
I have added NeoOffice to the Excluded Items list but that did not change anything. NeoOffice still takes 2:27 to load.
Is there something else I can do to make the load time acceptable and still have On-Access Scanning running?
Thanks

:1007101


This thread was automatically locked due to age.
Parents
  • I believe we've already got a thread on here regarding NeoOffice...

    Excluding NeoOffice.app in the Applications folder is not what you'll need to do.

    The NeoOffice installer isntalls software in a number of locations, and loads a number of Java files from those locations on launch.

    Does the loading speed up if you disable archive scanning?

    Use the search function on these forums to search for NeoOffice to find more details.

    :1007155
Reply
  • I believe we've already got a thread on here regarding NeoOffice...

    Excluding NeoOffice.app in the Applications folder is not what you'll need to do.

    The NeoOffice installer isntalls software in a number of locations, and loads a number of Java files from those locations on launch.

    Does the loading speed up if you disable archive scanning?

    Use the search function on these forums to search for NeoOffice to find more details.

    :1007155
Children
No Data