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Failure to update

Hi,

I put my computer to sleep on 10 July. When I woke it up about 9:50 am on July 11, there was an x in the Sophos shield.  The security log, see below, showed a couple of errors had occurred.  I then asked sophos to update itself, and as you can see from the security log that seemed to work fine.

I wonder if everything is OK now or if I have a continuing problem?

I'm using OSX 10.7.4 and Sophos 8.0.5C

I'd  appreciate any advice  anyone can give me.

Thanks for your help.

art

Updating catalogue information at 09:03:12 11 July 2012
com.sophos.autoupdate: Catalogue updated at 09:03:12 11 July 2012
com.sophos.autoupdate: Error: Failed to get remote version at 09:03:12 11 July 2012
com.sophos.autoupdate: Error:    Could not contact primary server at 09:03 on 11 July 2012
com.sophos.autoupdate:     URL is invalid
com.sophos.autoupdate:
com.sophos.autoupdate: Updating catalogue information at 09:49:54 11 July 2012
com.sophos.autoupdate: Catalogue updated at 09:49:54 11 July 2012
com.sophos.autoupdate: Download started at 09:49:54 11 July 2012
com.sophos.autoupdate: Download completed at 09:49:56 11 July 2012
com.sophos.autoupdate: Update started at 09:49:56 11 July 2012
com.sophos.intercheck: Info:    On-access scanner stopped at 09:50 on 11 July 2012
com.sophos.intercheck:     7059 items scanned, 0 threats detected, 0 issues
com.sophos.intercheck:


:1008123


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Parents
  • This has been happening with me too and I've had problems with the on scanner not working. When I try to update the program comes up with the notation it could not contact primary server. Otherwise it seems to be working menu button is black but has an x in it.

    thanks for any help

    :1010840
Reply
  • This has been happening with me too and I've had problems with the on scanner not working. When I try to update the program comes up with the notation it could not contact primary server. Otherwise it seems to be working menu button is black but has an x in it.

    thanks for any help

    :1010840
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