Hi. I have a client who is having Facebook hacking issues and I'm wondering if your product can help him avoid them in the future. He was orginally hacked and spammed the nike shoe ad that's going around. He changed his password, but apparently got hacked again. It seems that whoever hacked him created a different facebook username than he'd been using (supposedly just a descriptor like facebook.com/mypage) but that can only be changed once. We tried several times to change his password but either it kept being changed before we could make security changes or something. By logging in from my local computer, we seemed to finally beat them at getting a stronger password plus device notifications going. However, this afternoon he was locked out of the account again but it looks to me like this only happened because the hacker tried to log in again from an unauthorized source. Is it possible that his computer is infected with a keylogger or something? Or was it just that his passwords were pretty easy? Or was it that Facebook doesn't do a very good job of security? His AOL email also got hacked a couple of times, but once we came up with the remote login idea and created a much better password, that seems to be okay.
Either way.... would your software help him from becoming infected in the future, if that's really what happened to him? Thanks for your time.
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