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Sophos A/V Home Edition update on July 17th cause OS X Lion to hang

trudheim

Hi there,

Sophos did a self-update today, and it took my primary system (MacBook Pro, OS X Lion fully updated) out completely. It grinds the system to a total halt, spinning multicolour disk, nothing works. Hard power off, have been in through the recovery partition, done a repair disk and repair permissions, upon next boot - as soon as Sophos starts, it takes at most ten seconds and then the system is totally hung again. No app works, can not log in remotely, nada.

How on earth do I recover from this without a clean install?

/Anders

:1008211


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    Update: Clean re-install of Sophos still produces the exact same problem - system locks up if you enable both OnAccess Scanner and Live Protection. I'm leaving Live Protection turned off as the OnAccess Scanner is the more useful feature (at least until this is resolved by Sophos).

    Sophos can contact me directly if they need data about the system in order to track down the root cause.

    :1009808
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  • 0

    Update: Clean re-install of Sophos still produces the exact same problem - system locks up if you enable both OnAccess Scanner and Live Protection. I'm leaving Live Protection turned off as the OnAccess Scanner is the more useful feature (at least until this is resolved by Sophos).

    Sophos can contact me directly if they need data about the system in order to track down the root cause.

    :1009808
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