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Sophos A/V Home Edition update on July 17th cause OS X Lion to hang

Hi there,

Sophos did a self-update today, and it took my primary system (MacBook Pro, OS X Lion fully updated) out completely. It grinds the system to a total halt, spinning multicolour disk, nothing works. Hard power off, have been in through the recovery partition, done a repair disk and repair permissions, upon next boot - as soon as Sophos starts, it takes at most ten seconds and then the system is totally hung again. No app works, can not log in remotely, nada.

How on earth do I recover from this without a clean install?

/Anders

:1008211


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  • Hi, I am not using Lion yet, I am on OS 10.6/8 and the Sophos auto update is not working on my computer either.  i did try uninstalling and re-installing and the same thing happens.  It says fatal error, unable to load, different version already loaded (that's why I uninstalled and re-installed).   Any suggestions?

    :1008223
Reply
  • Hi, I am not using Lion yet, I am on OS 10.6/8 and the Sophos auto update is not working on my computer either.  i did try uninstalling and re-installing and the same thing happens.  It says fatal error, unable to load, different version already loaded (that's why I uninstalled and re-installed).   Any suggestions?

    :1008223
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