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Installation failed - 6 times!!

NaomiH

I have now downloaded and tried to install 6 times. Each time the installer tells me the installation failed. There is an icon for Sophos in the Applications folder and also the uninstaller, but when I open that it tells me that Sophos is not installed. So I put both the icons in the trash and dismount the  dmg and try again with a new download. I've done it 6 times now. what next - buy a copy of something? Well, I'm a bit poor right now, so advice appreciated.

Thanks in advance

Naomi

Mac mini dual core, Snow Leopard

:1007487


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  • 0

    Thank you ,that's very informative. I had checked the preferences very early on. the menu icon is enabled and I would think there'd still be room for such a small icon, but who knows? I guess it's actually working as it dealt with the eicar file, but I'm still concerned that the installer said the installation wasn't correct/complete ...

    Thanks again - N

    :1007647
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  • 0

    Thank you ,that's very informative. I had checked the preferences very early on. the menu icon is enabled and I would think there'd still be room for such a small icon, but who knows? I guess it's actually working as it dealt with the eicar file, but I'm still concerned that the installer said the installation wasn't correct/complete ...

    Thanks again - N

    :1007647
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