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Installation failed - 6 times!!

NaomiH

I have now downloaded and tried to install 6 times. Each time the installer tells me the installation failed. There is an icon for Sophos in the Applications folder and also the uninstaller, but when I open that it tells me that Sophos is not installed. So I put both the icons in the trash and dismount the  dmg and try again with a new download. I've done it 6 times now. what next - buy a copy of something? Well, I'm a bit poor right now, so advice appreciated.

Thanks in advance

Naomi

Mac mini dual core, Snow Leopard

:1007487


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    The on-demand scanner is installed, but the menu bar item appears to be disabled.  If you go to wikipedia and search for the eicar page (and download the file), does it get detected?  If it doesn't, on-access scanning is not enabled.

    Which OS X version are you using?

    :1007569
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  • 0

    The on-demand scanner is installed, but the menu bar item appears to be disabled.  If you go to wikipedia and search for the eicar page (and download the file), does it get detected?  If it doesn't, on-access scanning is not enabled.

    Which OS X version are you using?

    :1007569
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