Like so many users I am beyond frustrated in trying to remove a virus identified during a scan and no matter how many custom scans I run and how many threads I read through i still cannot find the bloody thing and remove it. This is like trying to use 10 year old software, how can something in 2012 be so convoluted and manual-process heavy???
The virus is identified as being here: /Users/MYNAME/Library/Caches/Firefox/Profiles/47j68gs4.default/Cache/B/4E/63819d01
Why I cannot just click "delete/remove virus" and be done with it is beyond me; but venting aside now, can somebody PLEASE tell me how to remove it? Following the Custom Scan steps, as raised repeatedly on the forum, has so far accomplished nothing but having me go in circles. I have been trying to remove this for 9 hours now; come on Sophos, how is this good enough????
Thanks in advance for any assistance; I need to go take a walk now and cool off ...
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