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scan freezes up

Hello,

I just downloaded sophos for mac and when I try to run the scan it freezes up right somewhere in the 599k range, I have 605k files on my comp

is this because I have a windows partion on my computer so because it's not made for scanning windows so it freezes up?

please help

:1004027


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Parents
  • Past answers don't help me:

    1. Scan freezes after a short time, stays frozen for more than 12 hours.

    2. Tried to stop scan, quit Sophos, even deleted program, but the scan shield keeps circling and it won't start a new scan.

    3. Reinstalled, but can't break into thew frozen state of the shield.

    :1013166
Reply
  • Past answers don't help me:

    1. Scan freezes after a short time, stays frozen for more than 12 hours.

    2. Tried to stop scan, quit Sophos, even deleted program, but the scan shield keeps circling and it won't start a new scan.

    3. Reinstalled, but can't break into thew frozen state of the shield.

    :1013166
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