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menubar icon vanished, can't get it back

Some time today my SophosAV 9.0.11 menubar icon vanished from my 10.6.8 menubar and I can't get it back.  It was there this morning when I performed an Update Now, and has never vanished before in the years it's been running.  I tried hitting the "Show Status in Menu Bar" menu option, toggling the "Show Sophos Anti-Virus status in the menu bar" preference, both with the padlock closed and open (the pref doesn't seem to be lockable), toggling the On-Access Scanner, and restarting the SystemUIServer, all to no avail.  I haven't tried logging out or rebooting because that won't be convenient for a while, but that doesn't address the underlying problem.  Any other solutions?

:1018413


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  • > Just so I'm very clear on your report, you are going to the Apple menu, selecting Force Quit, selecting Finder, pressing Relaunch. Correct?

    Yes.  Additionally, the same effect is seen with the "killall Finder" shell command and the 'quit application "Finder"' AppleScript command used by common show-hidden-files scripts.

    > That menu item assumes that the Launch Agent (SophosUIServer.app) is already running. It assumes the system has done its job to launch it at user login.

    It also assumes nothing has happened to the SophosUIServer process in the meantime.  And you know what they say about assuming....  ;-)

    >  We are unlikely to do anything about it.

    Ok, it's easy enough to work around on my end.  Note however that this means the claim of "Compatibility - Mac OS X 10.6 or Later" is inaccurate without a caveat.

    Thanks for all the information.

    :1018593
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  • > Just so I'm very clear on your report, you are going to the Apple menu, selecting Force Quit, selecting Finder, pressing Relaunch. Correct?

    Yes.  Additionally, the same effect is seen with the "killall Finder" shell command and the 'quit application "Finder"' AppleScript command used by common show-hidden-files scripts.

    > That menu item assumes that the Launch Agent (SophosUIServer.app) is already running. It assumes the system has done its job to launch it at user login.

    It also assumes nothing has happened to the SophosUIServer process in the meantime.  And you know what they say about assuming....  ;-)

    >  We are unlikely to do anything about it.

    Ok, it's easy enough to work around on my end.  Note however that this means the claim of "Compatibility - Mac OS X 10.6 or Later" is inaccurate without a caveat.

    Thanks for all the information.

    :1018593
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