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menubar icon vanished, can't get it back

kwiniec

Some time today my SophosAV 9.0.11 menubar icon vanished from my 10.6.8 menubar and I can't get it back.  It was there this morning when I performed an Update Now, and has never vanished before in the years it's been running.  I tried hitting the "Show Status in Menu Bar" menu option, toggling the "Show Sophos Anti-Virus status in the menu bar" preference, both with the padlock closed and open (the pref doesn't seem to be lockable), toggling the On-Access Scanner, and restarting the SystemUIServer, all to no avail.  I haven't tried logging out or rebooting because that won't be convenient for a while, but that doesn't address the underlying problem.  Any other solutions?

:1018413


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    Sadly, 9.1.5 doesn't seem to have helped.  Running the installer (without uninstalling 9.0.11) restored the menubar icon, but shortly after relaunching the Finder via the Apple menu, it disappeared again.  And not immediately, which was interesting.

    Hmmm, this is also interesting (and new):

    7/29/14 7:59:24p    com.apple.launchd.peruser.501[116]    (com.apple.Finder[97121]) Exited: Terminated
    7/29/14 7:59:44p    com.apple.launchd.peruser.501[116]    (com.sophos.uiserver[97477]) Exit timeout elapsed (20 seconds). Killing

    That looks to me like the menubar icon has become unnecessarily dependent on the Finder.

    :1018567
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  • 0

    Sadly, 9.1.5 doesn't seem to have helped.  Running the installer (without uninstalling 9.0.11) restored the menubar icon, but shortly after relaunching the Finder via the Apple menu, it disappeared again.  And not immediately, which was interesting.

    Hmmm, this is also interesting (and new):

    7/29/14 7:59:24p    com.apple.launchd.peruser.501[116]    (com.apple.Finder[97121]) Exited: Terminated
    7/29/14 7:59:44p    com.apple.launchd.peruser.501[116]    (com.sophos.uiserver[97477]) Exit timeout elapsed (20 seconds). Killing

    That looks to me like the menubar icon has become unnecessarily dependent on the Finder.

    :1018567
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