Guest User!

You are not Sophos Staff.

Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 12 replies
  • Subscribers 6 subscribers
  • Views 23116 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

New to Sophos - what is actually running?

iwisa

Hi,

I need to install AV software on to a Mac running Snow Leopard that is used for audio recording with Pro Tools.  How do I configure Sophos so that it is not constantly running (using up CPU) as PT needs as much CPU as possible.  I only need to to manually scan external drives when they are connected so the system itself does not need constant monitoring.  I read on one forum post here that Sophos is constantly checking the system and it's folders - is there a way to turn all of this off?

Thanks!

:1005635


This thread was automatically locked due to age.
Parents
  • 0

    How long has the cleanup been going for?  Sometimes cleanup can take a long time -- especially on PDFs where it can dig way down into the PDF before deciding what sort of cleaning action to (fix PDF by removing the malicious bit, or just delete it).  If it's been going for a few hours, there's probably something wrong -- possibly that the PDF was deleted somehow during cleanup.  If it is truly stuck, the only thing I've done in the past to fix it is temporarily disable on-access scanning and reboot the computer.  Then just throw the PDF in the trash when your computer is back up and running.  There are likely more elegant methods someone more familiar with the QM system could suggest, but this way should work.

    Don't forget to turn on-access back on afterward.

    Regarding the board: click the "new message" button while in http://openforum.sophos.com/t5/Sophos-Anti-Virus-for-Mac-Home/bd-p/FTT_MAC_MAGNET to start a new thread.

    :1005703
Reply
  • 0

    How long has the cleanup been going for?  Sometimes cleanup can take a long time -- especially on PDFs where it can dig way down into the PDF before deciding what sort of cleaning action to (fix PDF by removing the malicious bit, or just delete it).  If it's been going for a few hours, there's probably something wrong -- possibly that the PDF was deleted somehow during cleanup.  If it is truly stuck, the only thing I've done in the past to fix it is temporarily disable on-access scanning and reboot the computer.  Then just throw the PDF in the trash when your computer is back up and running.  There are likely more elegant methods someone more familiar with the QM system could suggest, but this way should work.

    Don't forget to turn on-access back on afterward.

    Regarding the board: click the "new message" button while in http://openforum.sophos.com/t5/Sophos-Anti-Virus-for-Mac-Home/bd-p/FTT_MAC_MAGNET to start a new thread.

    :1005703
Children
No Data