I've been trying for the past 14 hours to install Sophos for my iMac... and well, it's just not working, it's Clearly an installer script issue... I know it's a free product, but I just had to post the details to show what I'm talking about...
Here's my console's output:
11/20/11 10:53:24.645 PM Installer: @(#)PROGRAM:Install PROJECT:Install-686.2
11/20/11 10:53:24.645 PM Installer: @(#)PROGRAM:Installer PROJECT:Installer-530
11/20/11 10:53:24.646 PM Installer: Hardware: iMac11,3 @ 3.20 GHz (x 4), 4096 MB RAM
11/20/11 10:53:24.646 PM Installer: Running OS Build: Mac OS X 10.7.2 (11C74)
11/20/11 10:53:24.746 PM Installer: Sophos Anti-Virus Installation Log
11/20/11 10:53:24.746 PM Installer: Opened from: /Volumes/Sophos Anti-Virus Home Edition OS X 10.4+/Sophos Anti-Virus Home Edition.mpkg
11/20/11 10:53:38.073 PM Installer: InstallerStatusNotifications plugin loaded
11/20/11 10:54:05.306 PM Installer: ================================================================================
11/20/11 10:54:05.306 PM Installer: User picked Custom Install
11/20/11 10:54:05.306 PM Installer: Choices selected for installation:
11/20/11 10:54:05.306 PM Installer: Install: "Sophos Anti-Virus"
11/20/11 10:54:05.307 PM Installer: Install: "AutoUpdate"
11/20/11 10:54:05.307 PM Installer: Install: "Command Line Interface"
11/20/11 10:54:05.307 PM Installer: Install: "Client"
11/20/11 10:54:05.307 PM Installer: Install: "Anti-Virus"
11/20/11 10:54:05.307 PM Installer: Install: "Command Line Scanner"
11/20/11 10:54:05.307 PM Installer: Install: "Virus Data"
11/20/11 10:54:05.307 PM Installer: Install: "Immediate Scanner Finder Plugin"
11/20/11 10:54:05.307 PM Installer: Install: "On-Demand Scanner"
11/20/11 10:54:05.308 PM Installer: Install: "On-Access Scanner"
11/20/11 10:54:05.308 PM Installer: Install: "SAV Interface"
11/20/11 10:54:05.308 PM Installer: Install: "SUM Scan Kit"
11/20/11 10:54:05.308 PM Installer: Install: "Client"
11/20/11 10:54:05.308 PM Installer: Install: "Sophos Remove"
11/20/11 10:54:05.308 PM Installer: Install: "Security Libraries"
11/20/11 10:54:05.308 PM Installer: Install: "UI Server"
11/20/11 10:54:05.308 PM Installer: ================================================================================
11/20/11 10:54:05.782 PM Installer: Configuring volume "Macintosh HD"
11/20/11 10:54:05.796 PM Installer: Free space on "Macintosh HD": 816.88 GB (816884449280 bytes).
11/20/11 10:54:05.796 PM Installer: Create temporary directory "/var/folders/3b/kwhdt6bj69j2r0t32lvpcnsh0000gn/T//Install.127796aEMu"
11/20/11 10:54:05.800 PM Installer: IFPKInstallElement (19 packages)
11/20/11 10:54:05.895 PM authorizationhost: SFBuiltinEntitled: Installer.app is not entitled for system.install.apple-software
11/20/11 10:54:05.936 PM authorizationhost: SFBuiltinEntitled: Installer.app is not entitled for system.install.app-store-software
11/20/11 10:54:05.976 PM authorizationhost: SFBuiltinEntitled: Installer.app is not entitled for system.install.app-store-software
11/20/11 10:54:05.976 PM com.apple.SecurityServer: Failed to authorize right 'system.install.app-store-software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd' [1318] for authorization created by '/System/Library/CoreServices/Installer.app' [1277]
11/20/11 10:54:06.002 PM installd: PackageKit: ----- Begin install -----
11/20/11 10:54:19.467 PM installd: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “SophosUI7.2.7.pkg”." UserInfo=0x7f93186c4490 {NSFilePath=./postflight, NSURL=file://localhost/Volumes/Sophos%20Anti-Virus%20Home%20Edition%20OS%20X%2010.4%2B/Sophos%20Anti-Virus%20Home%20Edition.mpkg/Contents/Packages/SophosUI7.2.7.pkg, PKInstallPackageIdentifier=com.sophos.ui.7.2.7.installer, NSLocalizedDescription=An error occurred while running scripts from the package “SophosUI7.2.7.pkg”.} {
NSFilePath = "./postflight";
NSLocalizedDescription = "An error occurred while running scripts from the package \U201cSophosUI7.2.7.pkg\U201d.";
NSURL = "file://localhost/Volumes/Sophos%20Anti-Virus%20Home%20Edition%20OS%20X%2010.4%2B/Sophos%20Anti-Virus%20Home%20Edition.mpkg/Contents/Packages/SophosUI7.2.7.pkg";
PKInstallPackageIdentifier = "com.sophos.ui.7.2.7.installer";
}
11/20/11 10:54:20.023 PM Installer: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
11/20/11 10:54:20.213 PM Installer: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
-------------------------------
Some assistance would be nice on this. And since the installer failed to istall the application correctly, now I can't use the unistaller to remove the application, which fails to work properly.
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