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Modifying proxy settings

I regularly use my Mac in an environment that requires me to manually authenticate against a proxy server. The default proxy configuration therefore makes it impossible to update while I'm in this environment. I would like to change these settings, but the proxy configuration selector is grayed out on the preferences page. Is there some other way to modify these settings?

:1004071


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  • OK, so you're able to connect just fine; I think we'll need help from the dev team to take this any further, as it appears your proxy is handling conenctions to the site just fine.

    The only other things I can think of is that your SSL connection is failing due to the a similar issue to the one that has been plaguing others on this board... either your timestamp on your proxy is incorrect, or your proxy software is fighting with the Sophos software for exclusive use of the SSL libraries.  The latter is being fixed in a new version of SAV HE; the first needs to be fixed on your proxy if it is indeed an issue.

    :1005185
  • I have the latest SAV HE for Macintosh.

    :1005187
  • Hi,

    I'm experiencing issues when attempting to update my virus definitions.

    If I bring the 'Autoupdate window' up, I see an error message: 'Could not contact primary server'.

    I am however, also using a firewall. Could you please advise what URL's/ port numbers are required to be allowed within the firewall to allow access to the Sophos autoupdate server?

    Many thanks

    :1011416