Guest User!

You are not Sophos Staff.

Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 63 replies
  • Subscribers 6 subscribers
  • Views 281409 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Removing Sophos Anti-Virus for Mac Home Edition

spike

UPDATE: For Version 9 see this post: Remove (uninstall) Sophos Anti-Virus for Mac Home Edition (the free version)

 

What to do

  1. Find the folder /Applications and double-click Sophos Remove.
  2. In the confirmation dialog, click Remove Sophos Anti-Virus .
  3. In the user account dialog, type an administrator name and password. Click OK.

Sophos Anti-Virus for Mac Home Edition is now removed from your Mac.

:1000037


This thread was automatically locked due to age.
Parents
  • 0

    Do not manually remove components of SAV; run the uninstaller.  For those who insist on doing it manually, that process is already fully documented on here (I believe it's even in this thread).  However, one mistake in doing it manually and you won't be able to use your Mac anymore without someone doing some pretty extensive OS repair or reinstallation for you.

    All you need to do to install a new, complete version of SAV HE is to run the installer.  If the installer complains that the enterprise version is already installed, then your issue is not with SAV HE, but with the enterprise version; you need to install THAT version, as documented in this thread.

    All you need to do to update either version of SAV for Mac is to not disable the update system -- the software will update to new versions as they become available, as documented on here and in the software documentation itself.

    If you want to switch from one product to the other, you have to run the uninstaller for the one product prior to running the installer for the other.

    Please use the board search feature to search this rather long thread for the detailed instructions for the various scenarios.

    :1005601
Reply
  • 0

    Do not manually remove components of SAV; run the uninstaller.  For those who insist on doing it manually, that process is already fully documented on here (I believe it's even in this thread).  However, one mistake in doing it manually and you won't be able to use your Mac anymore without someone doing some pretty extensive OS repair or reinstallation for you.

    All you need to do to install a new, complete version of SAV HE is to run the installer.  If the installer complains that the enterprise version is already installed, then your issue is not with SAV HE, but with the enterprise version; you need to install THAT version, as documented in this thread.

    All you need to do to update either version of SAV for Mac is to not disable the update system -- the software will update to new versions as they become available, as documented on here and in the software documentation itself.

    If you want to switch from one product to the other, you have to run the uninstaller for the one product prior to running the installer for the other.

    Please use the board search feature to search this rather long thread for the detailed instructions for the various scenarios.

    :1005601
Children
No Data