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Removing Sophos Anti-Virus for Mac Home Edition

spike

UPDATE: For Version 9 see this post: Remove (uninstall) Sophos Anti-Virus for Mac Home Edition (the free version)

 

What to do

  1. Find the folder /Applications and double-click Sophos Remove.
  2. In the confirmation dialog, click Remove Sophos Anti-Virus .
  3. In the user account dialog, type an administrator name and password. Click OK.

Sophos Anti-Virus for Mac Home Edition is now removed from your Mac.

:1000037


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    Hello everyone,

    Running Leopard 10.5.8, installed SAV a month back and it worked perfectly until a week ago when it stopped being able to update. Tried updating manually but it kept returning an error. Finally tried uninstalling using "Sophos Remove" and it keeps returning a failure with exit code 1. Repaired permissions and tried a fresh install but the installer now reports an install failed "The following install step failed: run postflight script for Sophos Anti-Virus. "

    It feels like a permissions problem that has walled of one part of SAV but I'm not that technically savvy and cannot really know. I have fixed permissions and tried redoing those steps in Safe Mode but to no avail.

    Is there a method for manually removing SAV folder by folder, file by file that does not rely on the installer? Should I sudo anything to fix the permissions on the offending files?

    thx

    :1002953
Reply
  • 0

    Hello everyone,

    Running Leopard 10.5.8, installed SAV a month back and it worked perfectly until a week ago when it stopped being able to update. Tried updating manually but it kept returning an error. Finally tried uninstalling using "Sophos Remove" and it keeps returning a failure with exit code 1. Repaired permissions and tried a fresh install but the installer now reports an install failed "The following install step failed: run postflight script for Sophos Anti-Virus. "

    It feels like a permissions problem that has walled of one part of SAV but I'm not that technically savvy and cannot really know. I have fixed permissions and tried redoing those steps in Safe Mode but to no avail.

    Is there a method for manually removing SAV folder by folder, file by file that does not rely on the installer? Should I sudo anything to fix the permissions on the offending files?

    thx

    :1002953
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