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Scanning for viruses

kithogue

When I try scanning for viruses, Sophos appears to shut itself down and the information box tells me my last scan was performed on 12/09/12.  My on-access scanning option also turns itself off, even when I have saved the changes in my preferences.  Is it possible I already have a virus or some kind of malware in my computer?

Thanks.

:1010558


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    I am having the same problem.  I have Mac Mountain Lion 10.8.

    I am sorry I do not understand these instructions.  Where do I find the Library/preferences?  I have not idea where to find these things to delete them.

    I also have no idea where the scan is stalling.  It does not show on the scanning page.  

    If there is a malicious virus or malwar interfereing wiht Sophos, then what?  I thought Sophos was supposed to protect me.

    VLB

    :1010588
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  • 0

    I am having the same problem.  I have Mac Mountain Lion 10.8.

    I am sorry I do not understand these instructions.  Where do I find the Library/preferences?  I have not idea where to find these things to delete them.

    I also have no idea where the scan is stalling.  It does not show on the scanning page.  

    If there is a malicious virus or malwar interfereing wiht Sophos, then what?  I thought Sophos was supposed to protect me.

    VLB

    :1010588
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