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Help with Creating a Custom Scan to remove a Threat

I would appreciate help with a problem identified when I did a
scan using the free Sophos Anti-Virus for IMac Home Edition that
uses Mac OS X 10.5.  The scan detected Mal/EncPk-LF threat and
the action advised was to "clean up manually" by creating a
custom scan, but I cannot figure out how to do that.
Herbert Marx (hjmarxmd@pol.net)

:1001625


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  • Andrew

    Thanks for your tip. I located one of my backup files in Time Machine; created a Custom Scan and ran it .

    It detected the threats but did not delete them despite being asked to do this in the drop down menu. Gertting there little by little but it seems a long and winding road? Any experience with this?

    Brian Armour

    :1004103
  • You can probably locate those files in your Caches folder inside Time Machine.  Those are drive-by Flash downloads, and as far as I know are only malicious on a Windows PC.

    :1004159
  • My Time Machine does nothing when I right-click or control-click. Super frustrating. Anyone know how to get around this? I tried looking in Apple forums, but found nothing. 

    :1004843
  • I'll try a step-by-step, and we can see where your setup fails:

    1. Create a new Finder window, and navigate to the folder where the problem file exists in Time Machine
    2. Choose "Enter Time Machine" from the Time Machine icon in the menu bar
    3. Navigate back through your backup history until the file appears in the Finder window
    4. Attempt to right-click on a file.
    5. If a contextual menu does not appear with the options "Open", "Delete All Backups of '...'", "---", "Get Info", "Quick Look '...'" then you likely have a stuck modifier key.
    6. Try hitting each of your modifier keys (control, option, command and shift both left and right ones if you've got multiple) a few times
    7. Try right clicking again.
    8. If no menu comes up, try holding down the control key and clicking the left side of your mouse.
    9. If none of this works, press the Esc key and attempt to right click in the Finder window again.  Does it work?
    :1004853
  • Thanks very much for these detailed instructions.

    I would have struggled without them.

    :1004917
  • I read your post with interest. I ran a scan for the first time yesterday. Came up with a trojan virus in my time machine, it said and also in mail somewhere. I did see that this is a windows virus. I guess it must be imbedded in some email somewhere, but I just don't know how to find it anyway.  It sounds like some of these are not removeable (I got the same message it has to be manually removed,) and I am assuming (hopefully correctly) that it is harmless to my  Mac. I don't think I want to waste anymore time with this, so for now I'm going to let it go as well. 

    :1006297
  • Having completed a scan I was presented with a window telling me I had two bad files in quarantine manager, and that I was to remove them manually. How do I do that? The Clean Up Threat button is not live, even after opening the lock.

    -- Stephan

    :1006563
  • Your question has been moved to the correct thread.  You need to create a custom scan that is set to delete the detected file.

    :1006615
  • I'm using free Sophos 10.5 . It popped up on me detecting 23 virus threats  (14 trojans and 9 mals, what ever that means)What's the difference between virus threat and an actual virus?  In Quarantine Mgr I clicked the clean button.  After scanning it said 'Clean Manually'. I don't understand what to do from there. The scan also  combed through my hard drives. It took 18 hours to do so. I find that odd . There after, that scan said no virus' found. Very confusing. Can someone please advise/help me what to do from here.  (please respond to email below)Thank You!

    BarryA

    barryadler@verizon.net

    :1007701