Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Help with Creating a Custom Scan to remove a Threat

I would appreciate help with a problem identified when I did a
scan using the free Sophos Anti-Virus for IMac Home Edition that
uses Mac OS X 10.5.  The scan detected Mal/EncPk-LF threat and
the action advised was to "clean up manually" by creating a
custom scan, but I cannot figure out how to do that.
Herbert Marx (hjmarxmd@pol.net)

:1001625


This thread was automatically locked due to age.
Parents
  • I'll try a step-by-step, and we can see where your setup fails:

    1. Create a new Finder window, and navigate to the folder where the problem file exists in Time Machine
    2. Choose "Enter Time Machine" from the Time Machine icon in the menu bar
    3. Navigate back through your backup history until the file appears in the Finder window
    4. Attempt to right-click on a file.
    5. If a contextual menu does not appear with the options "Open", "Delete All Backups of '...'", "---", "Get Info", "Quick Look '...'" then you likely have a stuck modifier key.
    6. Try hitting each of your modifier keys (control, option, command and shift both left and right ones if you've got multiple) a few times
    7. Try right clicking again.
    8. If no menu comes up, try holding down the control key and clicking the left side of your mouse.
    9. If none of this works, press the Esc key and attempt to right click in the Finder window again.  Does it work?
    :1004853
Reply
  • I'll try a step-by-step, and we can see where your setup fails:

    1. Create a new Finder window, and navigate to the folder where the problem file exists in Time Machine
    2. Choose "Enter Time Machine" from the Time Machine icon in the menu bar
    3. Navigate back through your backup history until the file appears in the Finder window
    4. Attempt to right-click on a file.
    5. If a contextual menu does not appear with the options "Open", "Delete All Backups of '...'", "---", "Get Info", "Quick Look '...'" then you likely have a stuck modifier key.
    6. Try hitting each of your modifier keys (control, option, command and shift both left and right ones if you've got multiple) a few times
    7. Try right clicking again.
    8. If no menu comes up, try holding down the control key and clicking the left side of your mouse.
    9. If none of this works, press the Esc key and attempt to right click in the Finder window again.  Does it work?
    :1004853
Children
No Data