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Help with Creating a Custom Scan to remove a Threat

I would appreciate help with a problem identified when I did a
scan using the free Sophos Anti-Virus for IMac Home Edition that
uses Mac OS X 10.5.  The scan detected Mal/EncPk-LF threat and
the action advised was to "clean up manually" by creating a
custom scan, but I cannot figure out how to do that.
Herbert Marx (hjmarxmd@pol.net)

:1001625


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Parents
  • HELP! PLEASE! These instructions were very helpful and I followed them all, but I still have a problem. The 8 threats in my quarantine manager are still there, even though I ran the custom scans.

    I followed the path (same as yours- under caches) to run the custom scans and they were completed with "no threats detected". However, as the custom scans were running the Mac antivirus application popped up with virus threats. But Sophos is not deleting them or recognizing them in the custom scans, even though they are in the quarantine.

    This virus is preventing me from adding new language levels from a CD (Rosetta Stone program). Any help would be greatly appreciated!

    :1003471
Reply
  • HELP! PLEASE! These instructions were very helpful and I followed them all, but I still have a problem. The 8 threats in my quarantine manager are still there, even though I ran the custom scans.

    I followed the path (same as yours- under caches) to run the custom scans and they were completed with "no threats detected". However, as the custom scans were running the Mac antivirus application popped up with virus threats. But Sophos is not deleting them or recognizing them in the custom scans, even though they are in the quarantine.

    This virus is preventing me from adding new language levels from a CD (Rosetta Stone program). Any help would be greatly appreciated!

    :1003471
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