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Given up (temporarily) on Sophos for Mac

For reasons that I won't go into, I have been using Sophos on Macintosh 10.7 Lion for rather longer than most people, and have had no problems. Following the latest update, I found that I had frequent frequent crashes with fairly banal applications used one at a time, Safari, Microsoft Office Outlook, Console, Terminal, with frozen screen, no access to menus, and the only way of shutting down being to hold down the power button.  I noticed, when Activity Monitor was working, that Sophos was typically using  around 78% of the CPU for things like updating, then failing to return the memory, resulting in up to 3.4GB of my total 4GB being in the blue "Inactive" area (as opposed to "Free").  Deleting Sophos resolved the difficulties, and current memory use is typically half of the total. I tried reinstalling, and the first crash came within minutes.  I like Sophos, and have a "paid for" version running on my Windows virtual machine, but will not be using it on the Mac side until I have evaluated a future update.

    Pity! 

:1003703


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  • There are two places where contextual menu plugins are loaded from.

    One is:  /Library/Contextual Menu Items/ 

    the other is: /Users/<username>/Library/Contextual Menu Items/

    The difference being the first is global (for all users) the second is just for that specific user. Sophos installs itself in the global one, but please make sure you check both places and that you're not confusing teh User one with the global one.

    :1003741
Reply
  • There are two places where contextual menu plugins are loaded from.

    One is:  /Library/Contextual Menu Items/ 

    the other is: /Users/<username>/Library/Contextual Menu Items/

    The difference being the first is global (for all users) the second is just for that specific user. Sophos installs itself in the global one, but please make sure you check both places and that you're not confusing teh User one with the global one.

    :1003741
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