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Update not working

fallen1

"Could not contact primary server" message received upon update attempts (both auto & manual) since computer start up 2 Dec 2010.

Auto update preferences panel, even upon unlocking, is grayed out on primary location, user name, password, & use secondary location (which I had left unchecked).

I have had this free Sophos Anti-Virus for Mac about a month.

Mac 10.4.11 on iMac

Thanks for any help.

fallen1

:1001295


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  • 0

    Thanks for the response. The firewall I'm behind is an Astaro (hardware/software).  Any changes I make to settings will effect more users than simply me, so I need to be very very sure what I'm doing is safe, necessary or worth it.

    :1003847
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  • 0

    Thanks for the response. The firewall I'm behind is an Astaro (hardware/software).  Any changes I make to settings will effect more users than simply me, so I need to be very very sure what I'm doing is safe, necessary or worth it.

    :1003847
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