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Update not working

"Could not contact primary server" message received upon update attempts (both auto & manual) since computer start up 2 Dec 2010.

Auto update preferences panel, even upon unlocking, is grayed out on primary location, user name, password, & use secondary location (which I had left unchecked).

I have had this free Sophos Anti-Virus for Mac about a month.

Mac 10.4.11 on iMac

Thanks for any help.

fallen1

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0 pixturesk over 14 years ago

I am also having the same problem, began after the Jan 3/2011 complete Sophos software update. While waiting for the fix, I have uninstalled Sophos, am using ClamXav which is also free, they just "nag" every few uses for a donation. When Sophos supplies the fix, I will uninstall ClamXav, re-install Sophos. From the info on various anti-virus sites, it is unwise to have 2 antivirus programs running at the same time.
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0 pixturesk over 14 years ago

I am also having the same problem, began after the Jan 3/2011 complete Sophos software update. While waiting for the fix, I have uninstalled Sophos, am using ClamXav which is also free, they just "nag" every few uses for a donation. When Sophos supplies the fix, I will uninstall ClamXav, re-install Sophos. From the info on various anti-virus sites, it is unwise to have 2 antivirus programs running at the same time.
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