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Update not working

fallen1

"Could not contact primary server" message received upon update attempts (both auto & manual) since computer start up 2 Dec 2010.

Auto update preferences panel, even upon unlocking, is grayed out on primary location, user name, password, & use secondary location (which I had left unchecked).

I have had this free Sophos Anti-Virus for Mac about a month.

Mac 10.4.11 on iMac

Thanks for any help.

fallen1

:1001295


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  • 0

    I'm having the same issues. When I checked the ;og it's showing that it's working some of the time. I even tried connecting my laptop directly to my internet modem instead of via wifi and it still isn't working. I've only had this installed for a few days so we will see what happens. :( 

    :1001931
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  • 0

    I'm having the same issues. When I checked the ;og it's showing that it's working some of the time. I even tried connecting my laptop directly to my internet modem instead of via wifi and it still isn't working. I've only had this installed for a few days so we will see what happens. :( 

    :1001931
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