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cannot install the Sophos Antivirus home edition in Mac Pro 2008

freeflywing

Hello,

I just downloaded the Sophos Antivirus home edition.

everytime I start the installer and install the AV;

Sophos gives an error (The installer cannot connect to Sophos, although your Mac appears to be connected to the internet. please check your network settings and click Continue again. For more information, please visit the support forum.) in the update section.

I am pretty sure the internet connection is fine.

What is wrong of it?

Thank you!

Chris

:1001051


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  • 0

    Ran into this problem and think I have found a solution. I downloaded the latest version of Sophos (8.0.5C...around 95 MB) a few times with the same result. Namely, the installer said it could not connect to Sophos. 

    So I googled 'downloads sophos 7 for mac' and ended up at a Sophos site. When I started the download, I checked and found the file was about 85 MB. I'm not sure what version this was...perhaps an earlier version of Sophos 8.

    It installed correctly and updated itself. The update was around 50 MB. 

    All looks good at this point. Truly an irritating problem.

    :1008257
Reply
  • 0

    Ran into this problem and think I have found a solution. I downloaded the latest version of Sophos (8.0.5C...around 95 MB) a few times with the same result. Namely, the installer said it could not connect to Sophos. 

    So I googled 'downloads sophos 7 for mac' and ended up at a Sophos site. When I started the download, I checked and found the file was about 85 MB. I'm not sure what version this was...perhaps an earlier version of Sophos 8.

    It installed correctly and updated itself. The update was around 50 MB. 

    All looks good at this point. Truly an irritating problem.

    :1008257
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