Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

cannot install the Sophos Antivirus home edition in Mac Pro 2008

Hello,

I just downloaded the Sophos Antivirus home edition.

everytime I start the installer and install the AV;

Sophos gives an error (The installer cannot connect to Sophos, although your Mac appears to be connected to the internet. please check your network settings and click Continue again. For more information, please visit the support forum.) in the update section.

I am pretty sure the internet connection is fine.

What is wrong of it?

Thank you!

Chris

:1001051


This thread was automatically locked due to age.
Parents
  • Hi rlaussat,

    Just wanted to say a HUGE thank you for post...it worked like a charm. I followed the instructions to the letter (they were really clear and concise) and I now have Sophos AV Home for Mac 7.3 installed, running and updated.

    Sophos take note...so much for tech support. 6 months and nothing, yet a customer fixed the problem for you!

    Thanks again and best wishes rlaussat

    :1004779
Reply
  • Hi rlaussat,

    Just wanted to say a HUGE thank you for post...it worked like a charm. I followed the instructions to the letter (they were really clear and concise) and I now have Sophos AV Home for Mac 7.3 installed, running and updated.

    Sophos take note...so much for tech support. 6 months and nothing, yet a customer fixed the problem for you!

    Thanks again and best wishes rlaussat

    :1004779
Children
No Data