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cannot install the Sophos Antivirus home edition in Mac Pro 2008

Hello,

I just downloaded the Sophos Antivirus home edition.

everytime I start the installer and install the AV;

Sophos gives an error (The installer cannot connect to Sophos, although your Mac appears to be connected to the internet. please check your network settings and click Continue again. For more information, please visit the support forum.) in the update section.

I am pretty sure the internet connection is fine.

What is wrong of it?

Thank you!

Chris

:1001051


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Parents
  • I have been having the same problem for the past three hours and have now given up.

    I tried all the bizzare tactics involving the clock (which was always right from the outset) and the strange changing of locations for the network.

    None of them have worked.

    If any representative from Sophos would like to assist, then I'll try again.

    Untill then i recommend anyone who has this problem to get another free anti virus package from the app store as they are perfectly adequate.

    :1004709
Reply
  • I have been having the same problem for the past three hours and have now given up.

    I tried all the bizzare tactics involving the clock (which was always right from the outset) and the strange changing of locations for the network.

    None of them have worked.

    If any representative from Sophos would like to assist, then I'll try again.

    Untill then i recommend anyone who has this problem to get another free anti virus package from the app store as they are perfectly adequate.

    :1004709
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