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cannot install the Sophos Antivirus home edition in Mac Pro 2008

Hello,

I just downloaded the Sophos Antivirus home edition.

everytime I start the installer and install the AV;

Sophos gives an error (The installer cannot connect to Sophos, although your Mac appears to be connected to the internet. please check your network settings and click Continue again. For more information, please visit the support forum.) in the update section.

I am pretty sure the internet connection is fine.

What is wrong of it?

Thank you!

Chris

:1001051


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Parents
  • Two fixes so far (possibly more in the other threads:

    1) make sure your proxy settings are configured correctly

    2) make sure your date & time are set correctly

    Also, if you haven't tried it, try re-downloading the installer directly from the Sophos website.

    These are all solutions that have worked for some people.

    :1002153
Reply
  • Two fixes so far (possibly more in the other threads:

    1) make sure your proxy settings are configured correctly

    2) make sure your date & time are set correctly

    Also, if you haven't tried it, try re-downloading the installer directly from the Sophos website.

    These are all solutions that have worked for some people.

    :1002153
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