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Blue Sophos Shield/Black Sophos shield question

Melody

I forgot an important part of the question I posted earlier-- I installed Sophos today, but the Sophos shield on my toolbar is not black,  but blue.  I have it the preferences set  to have it always be background scanning,  but I'm not sure if that is working.  I'm sure Sophos is installed and active,  because I did do a manual scan of my whole computer right after I installed it.    That  took a very long time but worked.

How can I test to see if it is in fact performing background scans?   And if it isn't, even though the preferences are set for that, how might I correct this & get it to work properly?

Thanks for any help/answers. 

:1000449


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    Christian,

    That's correct, there are two Sophos icons which mean different things.

    The black shield icon appears in the menu bar at the top of your screen (along with icons such as Airport, the clock etc). This shows that Sophos is installed and protecting your computer, and there all the time (as long as SAV is installed).

    When you open the Sophos Application, for example to run scans or view the Quarantine Manager the blue icon will appear in your dock (usually at the bottom of your screen) like any other application would. When you have finished running your scan or dealing with the Quarantine Manager, you can quit and it will disappear from the dock. The black shield icon will still remain in your menu bar, meaning you are still protected.

    Joe

    :1000461
Reply
  • 0

    Christian,

    That's correct, there are two Sophos icons which mean different things.

    The black shield icon appears in the menu bar at the top of your screen (along with icons such as Airport, the clock etc). This shows that Sophos is installed and protecting your computer, and there all the time (as long as SAV is installed).

    When you open the Sophos Application, for example to run scans or view the Quarantine Manager the blue icon will appear in your dock (usually at the bottom of your screen) like any other application would. When you have finished running your scan or dealing with the Quarantine Manager, you can quit and it will disappear from the dock. The black shield icon will still remain in your menu bar, meaning you are still protected.

    Joe

    :1000461
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