Guest User!

You are not Sophos Staff.

Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 9 replies
  • Subscribers 6 subscribers
  • Views 5278 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Blue Sophos Shield/Black Sophos shield question

Melody

I forgot an important part of the question I posted earlier-- I installed Sophos today, but the Sophos shield on my toolbar is not black,  but blue.  I have it the preferences set  to have it always be background scanning,  but I'm not sure if that is working.  I'm sure Sophos is installed and active,  because I did do a manual scan of my whole computer right after I installed it.    That  took a very long time but worked.

How can I test to see if it is in fact performing background scans?   And if it isn't, even though the preferences are set for that, how might I correct this & get it to work properly?

Thanks for any help/answers. 

:1000449


This thread was automatically locked due to age.
Parents
  • 0

    Thank you Christian!  I am very aware of the importance of precise language, and as  am always embarrassed & a little frustrated when I need to talk to a computer technician,  because of my ignorance of the vocabulary.   Yes,  I did mean" on-access scanning", and no you were not nitpicky but rather informative in pointing this out.  And, horray, there is a black icon in the "MENU BAR"  (!!!)-- the blue one is in, of course, the dock.  You've cleared this up for me and I appreciate it.

    :1000459
Reply
  • 0

    Thank you Christian!  I am very aware of the importance of precise language, and as  am always embarrassed & a little frustrated when I need to talk to a computer technician,  because of my ignorance of the vocabulary.   Yes,  I did mean" on-access scanning", and no you were not nitpicky but rather informative in pointing this out.  And, horray, there is a black icon in the "MENU BAR"  (!!!)-- the blue one is in, of course, the dock.  You've cleared this up for me and I appreciate it.

    :1000459
Children
No Data