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Unable to complete login after reboot

mdoorkeeper

Hi,

I installed Sophos Anti-virus for Mac Home Edition yesterday.  Install went as expected.  I ran a custom scan on a small micro SD to try it out and it went well, so I ran a full system scan.  That went faster than expected - MUCH faster than ClamXav, so I thought, "I like this".  BUT!!!! When I went to restart my computer today, I was unable to login to my admin account.  The whole computer would hang and become completely unresponsive to any interface just after launching Finder.  I had to force shutdown using the manual button in the top right corner.  I then ran "Applejack", (which cleaned a HUGE cache file), and rebooted.  Same result, ie; hang after Finder launch.  Sooo, I forced shutdown again, rebooted in Safe mode, and uninstalled Sophos AV.  

It has been suggested on another forum that the problem is that my computer was not connected to the internet at the time I restarted.  My computer is a Macbook and I usually use it in a mobile environment, so I'm almost never connected to the internet when I reboot.

I like the product.  I've not had the slowdown issues I see posted here, in fact I was impressed by how fast it worked and how little CPU it used while running in the background, but until I can restart without problems, I'm afraid it will stay uninstalled.

FYI:  My computer is an '08 Macbook 13" aluminum with 4gb RAM, running OS X 10.6.4

:1000262


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  • 0

    OK, so if I understand you and Kimipooh correctly, I must set the "WorkerThreads" to a number greater than my login items. Yes?

    I'm a bit leery about trying to drive my computer with Terminal as I don't really know what I'm doing.  I don't speak UNIX, but I do know that "sudo", if used incorrectly, can REALLY **bleep** things up, big time.  The few times I've ventured there, I was essentially just following step-by-step directions with no real knowledge of just what I was telling my computer to do, then crossing my fingers and hoping for the best.  Also, I have no idea how to restart the service through Launchd...whatever that is, so unfortunately, David, most of your post is gibberish to me.  Not your fault of course, it's my ignorance.  

    Thanks anyway, but I guess I'd better wait until Sophos gets around to fixing sav so that it works with File Vault out of the box, so to speak.  Although I'm fanatic about backing up, having to reinstall the OS is a real hassle.

    :1001027
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  • 0

    OK, so if I understand you and Kimipooh correctly, I must set the "WorkerThreads" to a number greater than my login items. Yes?

    I'm a bit leery about trying to drive my computer with Terminal as I don't really know what I'm doing.  I don't speak UNIX, but I do know that "sudo", if used incorrectly, can REALLY **bleep** things up, big time.  The few times I've ventured there, I was essentially just following step-by-step directions with no real knowledge of just what I was telling my computer to do, then crossing my fingers and hoping for the best.  Also, I have no idea how to restart the service through Launchd...whatever that is, so unfortunately, David, most of your post is gibberish to me.  Not your fault of course, it's my ignorance.  

    Thanks anyway, but I guess I'd better wait until Sophos gets around to fixing sav so that it works with File Vault out of the box, so to speak.  Although I'm fanatic about backing up, having to reinstall the OS is a real hassle.

    :1001027
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