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Unable to complete login after reboot

Hi,

I installed Sophos Anti-virus for Mac Home Edition yesterday.  Install went as expected.  I ran a custom scan on a small micro SD to try it out and it went well, so I ran a full system scan.  That went faster than expected - MUCH faster than ClamXav, so I thought, "I like this".  BUT!!!! When I went to restart my computer today, I was unable to login to my admin account.  The whole computer would hang and become completely unresponsive to any interface just after launching Finder.  I had to force shutdown using the manual button in the top right corner.  I then ran "Applejack", (which cleaned a HUGE cache file), and rebooted.  Same result, ie; hang after Finder launch.  Sooo, I forced shutdown again, rebooted in Safe mode, and uninstalled Sophos AV.  

It has been suggested on another forum that the problem is that my computer was not connected to the internet at the time I restarted.  My computer is a Macbook and I usually use it in a mobile environment, so I'm almost never connected to the internet when I reboot.

I like the product.  I've not had the slowdown issues I see posted here, in fact I was impressed by how fast it worked and how little CPU it used while running in the background, but until I can restart without problems, I'm afraid it will stay uninstalled.

FYI:  My computer is an '08 Macbook 13" aluminum with 4gb RAM, running OS X 10.6.4

:1000262


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  • … Now in System Profiler: instead of recognisable details for the device, and details of the four volumes, I simply see: 

    TUSB6250 Boot Device:

      … 

      Current Available (mA): 500

      Current Required (mA): Unknown (Device has not been configured)

    This might be pure coincidence …


    Sigh of relief, hopefully nothing more than coincidence. I disconnected USB, connected FireWire 800, the spin-up was audibly better and the four volumes mounted. For peace of mind I have reinstalled firmware and am running Disk Utility. 

    False alarm (?) over, back to the bug …

    :1000715
Reply

  • … Now in System Profiler: instead of recognisable details for the device, and details of the four volumes, I simply see: 

    TUSB6250 Boot Device:

      … 

      Current Available (mA): 500

      Current Required (mA): Unknown (Device has not been configured)

    This might be pure coincidence …


    Sigh of relief, hopefully nothing more than coincidence. I disconnected USB, connected FireWire 800, the spin-up was audibly better and the four volumes mounted. For peace of mind I have reinstalled firmware and am running Disk Utility. 

    False alarm (?) over, back to the bug …

    :1000715
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