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Can't Complete Update Error

pixturesk

This has been happening since yesterday. Sophos transfers the Virus Definitions Update to my computer but cannot complete the update, shows the same in the Log. How can I fix this? Please make your reply easy to follow. Thanks, Ken. There is also a white "X" in the Menubar icon.

:1001913


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  • 0

    HI pixturesk,

    You would need to uninstall ClamXav first in order to install Sophos. Since the major update this is the first report ive seen reporting this issue, the initial problem may have been a corrupt file in the updating cache, which then caused the original problem you experienced.

    Thanks

    Marf

    :1001957
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  • 0

    HI pixturesk,

    You would need to uninstall ClamXav first in order to install Sophos. Since the major update this is the first report ive seen reporting this issue, the initial problem may have been a corrupt file in the updating cache, which then caused the original problem you experienced.

    Thanks

    Marf

    :1001957
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