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Can't Complete Update Error

pixturesk

This has been happening since yesterday. Sophos transfers the Virus Definitions Update to my computer but cannot complete the update, shows the same in the Log. How can I fix this? Please make your reply easy to follow. Thanks, Ken. There is also a white "X" in the Menubar icon.

:1001913


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    Forgot to mention that after the install got a message saying that "the install has some errors, please install again". A couple of new install attempts gave the same error but ran Sophos anyways, probably big mistake. Where are these errors coming from, having some menubar issues but that ought not to affect Sophos. I am going to try ClamXav, see if I get the same problems. Please make your reply easy to follow, I am not much of a techie. Thanks, Ken.

    :1001921
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  • 0

    Forgot to mention that after the install got a message saying that "the install has some errors, please install again". A couple of new install attempts gave the same error but ran Sophos anyways, probably big mistake. Where are these errors coming from, having some menubar issues but that ought not to affect Sophos. I am going to try ClamXav, see if I get the same problems. Please make your reply easy to follow, I am not much of a techie. Thanks, Ken.

    :1001921
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