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How to view full path to virus infected file

dogpaw

This software installed and appears to be running smoothly, thank you  for this product.

However, in trying to manually clean up virus in my Quarantine Manager, I can't view the full path to the infected files. The paths are truncated since they are longer than the width of the window. I can't seem to expand the width or otherwise view the full path.

Please advise so that I can find and clean them up manually.

Thanks

:1000176


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    Hi dogpaw,

    If the path for a threat is too large to show in the Quarantine Manager, the path will be truncated in the middle so you can see what the filename of the infected file is and the volume where it resides (and as much of the path as possible). The complete path for a threat is shown in the scan log for the scan that found the infected file.

    - If you found the item through a Custom Scan select the Custom Scan in the Sophos Anti-Virus window, then choose 'View Scan Log' from the Action pop-up menu (the cog icon).

    - If you found the item through a right-click Finder scan, the window for that scan has a 'View Scan Log' button

    - If you found the item through Scan Local Drives, select 'View Scan Log' from the 'Scan' menu

    - If you found the item through On-access scanning, choose 'Preferences' from the Sophos Anti-Virus menu. In the Logging pane, select 'View Log'

    I hope that helps

    Joe

    :1000185
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  • 0

    Hi dogpaw,

    If the path for a threat is too large to show in the Quarantine Manager, the path will be truncated in the middle so you can see what the filename of the infected file is and the volume where it resides (and as much of the path as possible). The complete path for a threat is shown in the scan log for the scan that found the infected file.

    - If you found the item through a Custom Scan select the Custom Scan in the Sophos Anti-Virus window, then choose 'View Scan Log' from the Action pop-up menu (the cog icon).

    - If you found the item through a right-click Finder scan, the window for that scan has a 'View Scan Log' button

    - If you found the item through Scan Local Drives, select 'View Scan Log' from the 'Scan' menu

    - If you found the item through On-access scanning, choose 'Preferences' from the Sophos Anti-Virus menu. In the Logging pane, select 'View Log'

    I hope that helps

    Joe

    :1000185
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