Sophos Anti-Virus for Mac Home Edition return codes

I have the same problem, but clicking on the clock does not work for me.  The error msg says to check my network settings, but for what?

Likewise, kelarmo.  All I had to do was access the Date & Time Prefs, change nothing there, and head back to the installer. All worked fine then.  Recent installation of OSX Lion.  The only other issue I've been having is strange quits of com.apple.security.box since installing Lion.

Opening the clock or the preferences-Panel "date & time" does not help at all. I always get the message

"The installer cannot connect to Sophos, although your Mac appears to be connected to the internet. Please check your network settings and click Continue again. "

The network-checker says: Internet-connection works properly!

here it was the clock too, I was only one second off, Thnx for the tip

I found that, if Sophos installation claims that it can not get connected to the server although the internet connection seems to work fine, disabling the WiFi and using the LAN connection worked fine.

Ihad both LAN and WiFi connection running - looks like that was the problem.

Like "rusty", I'm having the same problem.  I've tried on several occasions now to install the Mac Home Edition and I keep getting the same message:  "The installer cannot connect to Sophos, although your Mac appears to be connected to the internet. Please check your network settings and click Continue again. "

I've run and re-run my network diagnostics and all is fine.  I've turned off Airport and gone to a straight LAN connection.  And I've tried clicking on the Date/Time and going back as recommended in other posts .... all for nothing.

I've even tried contacting Sophos directly to ask them about it and my response was simply: "I am sorry but I can not provide you with assistance, you must use the forums ..."  (thanks a lot for the help, guys!)

Is there ANYBODY out there who could possibly help me with this issue?  I keep hearing that Sophos is the software I should be using, so I'm fine to use it ... but I can't very well do that if I can't install it.

HELP ... ANYONE ... PLEASE!!!

Hello, I had the same problem with connectivity. I thought I might chime in with information in case it helps others. I'll try to provide as many details as possible: Upon the advice of others here, I opened my date/time preferences by clicking the time in the top-right corner and selecting "Open Date & Time..". While the perferences window was open, I tried installation again, and it worked. I didn't change any settings - I have "Set date & time automatically" checked, and "Apple Americas/U.S. (time.apple.com)" selected. The programs open in my dock at the time were Firefox, Mail, iCal, and System Preferences. I also have Quicksilver, Dropbox, and Breeze running in the background. I didn't need to close anything to make it work. Mac OS X 10.5.8.

how do i do this

I tried all the suggestions above.  Nothing worked.  I even tried deleting and downloading the .dmg file, restarting, repariing disk permissions, and logging out all other users.  Nothing.  I did a few things on the clock, including keeping systems preferences open.  I switched from wi-fi to the Ethernet connection to my Linksys router.  Nothing.   i was able to install the program fine yesterday on my other MacBook running 10.6.8 using the same router, ethernet cord and internet connection, but nothing.

For me the same. I have tried a million times. And no I have no other programme running and yes i have clicked on clock and so on. Not only very annoying but it also casts serious doubts onto the trustworthiness and reliability of this application. Very disappointed in Sophos.