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Sophos Anti-Virus for Mac Home Edition return codes

spike

Code  Meaning                         Description
200     OK 
400     Bad Request                Client has issued an invalid or unrecognised request
403     Forbidden                      Failed authentication
410     Gone                               Service discontinued
500     Internal Server Error    Unspecified server error e.g. bug or configuration problem
503     Service Unavailable    Any temporary error condition such as server to busy to handle requests, server has run out of credentials, etc

:1000017


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  • 0

    "The installer cannot connect to Sophos, although your Mac appears to be connected to the internet. Please check your network settings and click Continue again." has been going on since 2010, this is ridiculous. I've just purchased my Mac - so my settings are fine and work with every other program out there. The issue is not at my end, it's at yours Sophos and you know that.

    Did you promote this free virus software as a marketing stint?????

    People have been raising this issue since 2010 there has to be a solution.

    I would recommend everyone to email customercare@sophos.com.au to raise your complaint because this is awful service even if it is a free product.

    :1004759
Reply
  • 0

    "The installer cannot connect to Sophos, although your Mac appears to be connected to the internet. Please check your network settings and click Continue again." has been going on since 2010, this is ridiculous. I've just purchased my Mac - so my settings are fine and work with every other program out there. The issue is not at my end, it's at yours Sophos and you know that.

    Did you promote this free virus software as a marketing stint?????

    People have been raising this issue since 2010 there has to be a solution.

    I would recommend everyone to email customercare@sophos.com.au to raise your complaint because this is awful service even if it is a free product.

    :1004759
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