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Sophos Anti-Virus for Mac Home Edition return codes

spike

Code  Meaning                         Description
200     OK 
400     Bad Request                Client has issued an invalid or unrecognised request
403     Forbidden                      Failed authentication
410     Gone                               Service discontinued
500     Internal Server Error    Unspecified server error e.g. bug or configuration problem
503     Service Unavailable    Any temporary error condition such as server to busy to handle requests, server has run out of credentials, etc

:1000017


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    Sophos,

    As a web app developer myself I would be horrified if there were 3 - 4 pages of people who took the effort to sign up for my product's message board for the sole purpose of trying to communicate a serious design flaw.  

    I would take this as a free User Experience test and in the next version allow the user to push the install and then allow a manual update or download of the virus list.  It seems as if that is the only reason it needs to connect to the internet in the first place.  

    Getting frustrated with the application during the install process is just about the worst way to start a user's experience.  

    I too truly hope this gets solved but as another poster noted above it doesn't seem as if anyone has read or responded to this forum.  

    like many people I hope down the road when they get around to fixing the software I hear about it again on some blog and that triggers my memory to try the software again.   

    :1004731
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  • 0

    Sophos,

    As a web app developer myself I would be horrified if there were 3 - 4 pages of people who took the effort to sign up for my product's message board for the sole purpose of trying to communicate a serious design flaw.  

    I would take this as a free User Experience test and in the next version allow the user to push the install and then allow a manual update or download of the virus list.  It seems as if that is the only reason it needs to connect to the internet in the first place.  

    Getting frustrated with the application during the install process is just about the worst way to start a user's experience.  

    I too truly hope this gets solved but as another poster noted above it doesn't seem as if anyone has read or responded to this forum.  

    like many people I hope down the road when they get around to fixing the software I hear about it again on some blog and that triggers my memory to try the software again.   

    :1004731
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