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Sophos Anti-Virus for Mac Home Edition return codes

spike

Code  Meaning                         Description
200     OK 
400     Bad Request                Client has issued an invalid or unrecognised request
403     Forbidden                      Failed authentication
410     Gone                               Service discontinued
500     Internal Server Error    Unspecified server error e.g. bug or configuration problem
503     Service Unavailable    Any temporary error condition such as server to busy to handle requests, server has run out of credentials, etc

:1000017


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    Indeed, Sophos seem to be ignoring the issue. Or maybe working behind the scenes to fix it, but not saying so on these forums. In either case, the same result...FAIL.

    Lots of folks are obviously having the "The installer cannot connect to Sophos, although your Mac appears to be connected to the internet. Please check your network settings and click Continue again" issue. Seems someone could at least communicate as to whether or not a fix is in the works. If not, I'll move on to another antivirus for mac. If Sophos is working on a fix for this issue, I'll gladly wait and keep an eye on these forums. But providing no word at all is a bad way to deal with users (or potential users).

    :1004719
Reply
  • 0

    Indeed, Sophos seem to be ignoring the issue. Or maybe working behind the scenes to fix it, but not saying so on these forums. In either case, the same result...FAIL.

    Lots of folks are obviously having the "The installer cannot connect to Sophos, although your Mac appears to be connected to the internet. Please check your network settings and click Continue again" issue. Seems someone could at least communicate as to whether or not a fix is in the works. If not, I'll move on to another antivirus for mac. If Sophos is working on a fix for this issue, I'll gladly wait and keep an eye on these forums. But providing no word at all is a bad way to deal with users (or potential users).

    :1004719
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