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Clean up option

Caroline

Quaranting Manager has found 3 threats. It indicates "Cleanup" for all 3 under the "Action Available" column.  However, when I click on the lock and enter my password to access and make changes in the options at the bottom, only the "Clear List" option is available to click on.  The "Clean up Threat" (and the "Reveal in Finder") option is grey-ed out and I cannot choose them.  It would seem that I would want to have the 3 threats cleaned up.  How can I do that.  Or is it that they have already been cleaned up and all I have to do is "clear from list"?  I'm confused.

:1014287


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    Like my last post said...

    ruckus wrote:

    Select the newest -- I imagine that's easier than scrolling back through time.  If the file is the same (size, name, folder location - basically the same checksum) all copies should be deleted that match.

     

    Work through the log and make sure you get all the files detected in Time Machine.

     

    Once you're happy the backups are cleared out: Go to the Quarantine Manager and 'Clear from list' anything that remains and scan the computer again.  Something may come so check the details in the Quarantine Manager for the location and now select 'clean up'.  Post a screenshot if you get stuck.

    ...pick the newest.  If it's the same file it shouldn't matter.

    :1015743
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  • 0

    Like my last post said...

    ruckus wrote:

    Select the newest -- I imagine that's easier than scrolling back through time.  If the file is the same (size, name, folder location - basically the same checksum) all copies should be deleted that match.

     

    Work through the log and make sure you get all the files detected in Time Machine.

     

    Once you're happy the backups are cleared out: Go to the Quarantine Manager and 'Clear from list' anything that remains and scan the computer again.  Something may come so check the details in the Quarantine Manager for the location and now select 'clean up'.  Post a screenshot if you get stuck.

    ...pick the newest.  If it's the same file it shouldn't matter.

    :1015743
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