Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Updating from 7.3 to 8.0.6 when Sophos is provided by Uni

Our university provides access to Sophos for students and staff. I have been using version 7.3 for some time with no problems, but since upgrading my computer to Mountain lion, I have had problems with Sophos and with the computer itself running slow, heating up etc. I have read here that a newer version is needed. However, our university is still only providing the link to the 7.3 installer. Auto update is not loading the new version...Is there any way of getting hold of the new version myself?

Also, I removed the UI login item as I was concerned it was causing conflicts with the OS, as it was using too much CPU. I now have "intercheck" using large amounts of CPU. How do I get rid of it, or fix it?

Thanks

:1009902


This thread was automatically locked due to age.
Parents
  • The Enterprise edition uses a different update mechanism from the Home edition.  There are two variants of the Enterprise version -- stand-alone, and managed.  The stand-alone version should have auto-updated to 8.0.x at the end of July; the managed version updates when the person managing the enterprise console for your organisation decides to flip the switch and point your updates at the new version.  Eventually 7.3.12 will reach end-of-life, at which point those using the managed installs will have to upgrade.  Until then, they still have the choice to run 7.3.x and not upgrade.

    :1009960
Reply
  • The Enterprise edition uses a different update mechanism from the Home edition.  There are two variants of the Enterprise version -- stand-alone, and managed.  The stand-alone version should have auto-updated to 8.0.x at the end of July; the managed version updates when the person managing the enterprise console for your organisation decides to flip the switch and point your updates at the new version.  Eventually 7.3.12 will reach end-of-life, at which point those using the managed installs will have to upgrade.  Until then, they still have the choice to run 7.3.x and not upgrade.

    :1009960
Children
No Data