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Sophos is not working

So I've updated sophos AV to 9.0.11 on my MacBook Pro running 0S 10.9.4 however I keep receiving a message regularly stating that sophos is not running/working.
It will also not complete a scan this mac and regularly stops /freezes and I'm worries that my mac is not protected or is receiving viruses. Please can someone help?

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0 ruckus over 10 years ago

Hi SPLDN,

Can I recommend further upgrading to v9.1.x...

http://openforum.sophos.com/t5/Sophos-Anti-Virus-for-Mac-Home/SAV-for-Mac-9-1-Preview/td-p/18025

...and seeing how things go with that. Install that and reboot the Mac.

Post back if you have see any problems.
:1018791

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0 ruckus over 10 years ago

Hi SPLDN,

Can I recommend further upgrading to v9.1.x...

http://openforum.sophos.com/t5/Sophos-Anti-Virus-for-Mac-Home/SAV-for-Mac-9-1-Preview/td-p/18025

...and seeing how things go with that. Install that and reboot the Mac.

Post back if you have see any problems.
:1018791

- - - - - - - - - - - -

Communities Moderator, SOPHOS
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

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Sophos is not working

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