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troj/bredo-ajr

d35pmartin

Yesterday Sophos identified the troj/bredo-ajr threat. It has been cleaning it up for almost 24 hours. Is this normal? Should I let it continue?

This morning a second threat, troj/invo-zip, was identified. Sophos is working on that at well. Thanks for your help!

:1017613


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  • 0

    ...to add: the most common reasons for the Quarantine Manager (QM) to have a problem cleaning up an item are:

    - the item is located in your mailbox

    - the item is located in a Time Machine backup

    - the item is located in the web browser's cache (and may no longer exist on disk)

    - the item is no longer located on disk

    Hence knowing where the item is, is the first thing to find out.

    :1017617

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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  • 0

    ...to add: the most common reasons for the Quarantine Manager (QM) to have a problem cleaning up an item are:

    - the item is located in your mailbox

    - the item is located in a Time Machine backup

    - the item is located in the web browser's cache (and may no longer exist on disk)

    - the item is no longer located on disk

    Hence knowing where the item is, is the first thing to find out.

    :1017617

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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