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Impossible to install Sophos AntiVirus Mac

kantx

Downloaded Sophos Mac 

Launched install

End of install : message : Install failed

To gain time :

- no there is no other antivirus or previous Sophos installed

- no there is no Little Snitch

I'm on 10.9.3

:1016351


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Parents
  • 0

    I had a bunch of applications crash in the background. Looks as thought the first was InstallationDeployer. The Thunderbird Spotlight errors have been there for eons and are likely unrelated. Looks to me like SAV's Installation Deployer is the culprit. This is a SERIOUS ISSUE, since unsaved files in the applications that crashed would lose content since the last save. 

    I tried the "solution" the developer posted and got a no such file or directory error, having not noticed that he/she made a TYPO in the sudo rm command (omitting an "r" from "Library"). It would be advisable to be more careful recommending fixes using sudo rm, which could cause considerable havoc. 

    10/6/14 5:36:58 PM mdworker[62952] Cannot find function pointer MetadataImporterPluginFactory for factory 37401ADE-1058-42DB-BBE5-F2AAB9D7C13E in CFBundle/CFPlugIn 0x100138b60 </Applications/Thunderbird.app/Contents/Library/Spotlight/Thunderbird.mdimporter> (bundle, not loaded)
    10/6/14 5:40:42 PM Noticeboard[62961] Noticeboard: Launched, starting NoticeboardUpdateOperation
    10/6/14 5:40:44 PM Noticeboard[62961] Noticeboard: NoticeboardUpdateOperation finished with notification to show: (null)
    10/6/14 5:40:44 PM Noticeboard[62961] Noticeboard: No notification to show. Terminating.
    10/6/14 5:40:49 PM system_profiler[62966] could not convert interface name
    10/6/14 5:40:51 PM SubmitDiagInfo[62962] Submitted crash report: /Library/Logs/DiagnosticReports/InstallationDeployer_2014-09-29-232545_localhost.crash
    10/6/14 5:40:51 PM SubmitDiagInfo[62962] Submitted crash report: /Library/Logs/DiagnosticReports/WindowServer_2014-10-02-220345_localhost.crash
    10/6/14 5:40:53 PM SubmitDiagInfo[62962] Submitted hang report: /Library/Logs/DiagnosticReports/Safari_2014-10-04-182741_Robert-Stowes-MacBook-Pro.hang
    10/6/14 5:40:54 PM SubmitDiagInfo[62962] Submitted hang report: /Library/Logs/DiagnosticReports/Microsoft Word_2014-10-06-022749_Robert-Stowes-MacBook-Pro.hang
    10/6/14 5:40:54 PM SubmitDiagInfo[62962] Removed expired file /Users/bobstowe/Library/Logs/DiagnosticReports/helpd_2014-09-22-170715_Robert-Stowes-MacBook-Pro.crash
    10/6/14 5:40:55 PM SubmitDiagInfo[62962] Submitted crash report: /Users/bobstowe/Library/Logs/DiagnosticReports/Finder_2014-09-30-004226_Robert-Stowes-MacBook-Pro.crash
    10/6/14 5:40:56 PM SubmitDiagInfo[62962] Submitted crash report: /Users/bobstowe/Library/Logs/DiagnosticReports/Finder_2014-09-30-222644_Robert-Stowes-MacBook-Pro.crash
    10/6/14 5:40:57 PM SubmitDiagInfo[62962] Submitted crash report: /Users/bobstowe/Library/Logs/DiagnosticReports/Finder_2014-10-01-165332_Robert-Stowes-MacBook-Pro.crash
    10/6/14 5:40:57 PM SubmitDiagInfo[62962] Submitted crash report: /Users/bobstowe/Library/Logs/DiagnosticReports/EndNote X7_2014-10-02-075554_Robert-Stowes-MacBook-Pro.crash

    :1019401
Reply
  • 0

    I had a bunch of applications crash in the background. Looks as thought the first was InstallationDeployer. The Thunderbird Spotlight errors have been there for eons and are likely unrelated. Looks to me like SAV's Installation Deployer is the culprit. This is a SERIOUS ISSUE, since unsaved files in the applications that crashed would lose content since the last save. 

    I tried the "solution" the developer posted and got a no such file or directory error, having not noticed that he/she made a TYPO in the sudo rm command (omitting an "r" from "Library"). It would be advisable to be more careful recommending fixes using sudo rm, which could cause considerable havoc. 

    10/6/14 5:36:58 PM mdworker[62952] Cannot find function pointer MetadataImporterPluginFactory for factory 37401ADE-1058-42DB-BBE5-F2AAB9D7C13E in CFBundle/CFPlugIn 0x100138b60 </Applications/Thunderbird.app/Contents/Library/Spotlight/Thunderbird.mdimporter> (bundle, not loaded)
    10/6/14 5:40:42 PM Noticeboard[62961] Noticeboard: Launched, starting NoticeboardUpdateOperation
    10/6/14 5:40:44 PM Noticeboard[62961] Noticeboard: NoticeboardUpdateOperation finished with notification to show: (null)
    10/6/14 5:40:44 PM Noticeboard[62961] Noticeboard: No notification to show. Terminating.
    10/6/14 5:40:49 PM system_profiler[62966] could not convert interface name
    10/6/14 5:40:51 PM SubmitDiagInfo[62962] Submitted crash report: /Library/Logs/DiagnosticReports/InstallationDeployer_2014-09-29-232545_localhost.crash
    10/6/14 5:40:51 PM SubmitDiagInfo[62962] Submitted crash report: /Library/Logs/DiagnosticReports/WindowServer_2014-10-02-220345_localhost.crash
    10/6/14 5:40:53 PM SubmitDiagInfo[62962] Submitted hang report: /Library/Logs/DiagnosticReports/Safari_2014-10-04-182741_Robert-Stowes-MacBook-Pro.hang
    10/6/14 5:40:54 PM SubmitDiagInfo[62962] Submitted hang report: /Library/Logs/DiagnosticReports/Microsoft Word_2014-10-06-022749_Robert-Stowes-MacBook-Pro.hang
    10/6/14 5:40:54 PM SubmitDiagInfo[62962] Removed expired file /Users/bobstowe/Library/Logs/DiagnosticReports/helpd_2014-09-22-170715_Robert-Stowes-MacBook-Pro.crash
    10/6/14 5:40:55 PM SubmitDiagInfo[62962] Submitted crash report: /Users/bobstowe/Library/Logs/DiagnosticReports/Finder_2014-09-30-004226_Robert-Stowes-MacBook-Pro.crash
    10/6/14 5:40:56 PM SubmitDiagInfo[62962] Submitted crash report: /Users/bobstowe/Library/Logs/DiagnosticReports/Finder_2014-09-30-222644_Robert-Stowes-MacBook-Pro.crash
    10/6/14 5:40:57 PM SubmitDiagInfo[62962] Submitted crash report: /Users/bobstowe/Library/Logs/DiagnosticReports/Finder_2014-10-01-165332_Robert-Stowes-MacBook-Pro.crash
    10/6/14 5:40:57 PM SubmitDiagInfo[62962] Submitted crash report: /Users/bobstowe/Library/Logs/DiagnosticReports/EndNote X7_2014-10-02-075554_Robert-Stowes-MacBook-Pro.crash

    :1019401
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