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Streaming video is blocked

Hi, all,

Starting about six weeks ago, I've been unable to watch videos from a mainstream news site. The ad at the beginning plays, then it starts buffering, the video may play for as long as 30 seconds, then I get a message saying, 

"Sorry, we were unable to play the media you selected. Please try again, or select alternate media.

Error encountered: Stream not found"

Even though I have entered the site as an "allowed" site. It will work if I turn off the web protection. But it's kind of a pain to keep turning it off and on. Plus, I'm afraid I'll disable the protection and then forget to turn it on again... which I've actually already done. I have Maverick OS. FYI, I use  Sophos on my older Mac, which has Snow Leopard, and I do not have this problem.

:1016381


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