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SAV 9 removal script has mistakes

Diz

Hi Sophos,

In SAV 9 the remove_9.sh script has mistakes.  When you run the script the following is shown at the end...

error: leftover path /Library/Caches/com.sophos.installer/ needs to be removed
error: leftover path /Library/Caches/com.sophos.sxld/ needs to be removed

 If you look in the script you have the line (169)...

delete_from_filesystem "/Library/Caches/com.sophos.sxl"

..which doesn't exist and should be com.sophos.sxld and the line to remove com.sophos.installer doesn't exist anywhere in the script.

Can you confirm?

:1013068


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  • 0

    Hi Diz,

    Yes you are correct. For the home edition, we put the "remove tool" program in to /Applications. The business edition puts in under /Library/Sophos Anti-Virus. Apologies for the confusion.

    The benefit of using the Remove Sophos Anti-Virus.app program is it knows what was recently installed and can correctly remove the software elegently. It doesn't have to guess what might have been installed.

    The remove_v9.sh script is definitely more "brute force" - it just tries to remove things that might exist. Its sort of a "force removal" script rather than an uninstaller, if that makes any sense.

    :1013206
Reply
  • 0

    Hi Diz,

    Yes you are correct. For the home edition, we put the "remove tool" program in to /Applications. The business edition puts in under /Library/Sophos Anti-Virus. Apologies for the confusion.

    The benefit of using the Remove Sophos Anti-Virus.app program is it knows what was recently installed and can correctly remove the software elegently. It doesn't have to guess what might have been installed.

    The remove_v9.sh script is definitely more "brute force" - it just tries to remove things that might exist. Its sort of a "force removal" script rather than an uninstaller, if that makes any sense.

    :1013206
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