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Unable to remove Mal/Generic-L using new free Virus Removal Tool

herb

I just installed the new Sophos free Virus Removal Tool, ran a scan and it id'd the malware Mal/Generic-L on my machine but was unsuccessful in removing it.  It told me to go to the Free Tools Forum for cleanup advice.  It is an older HP Pavilion machine I use mainly for games and occasionally backu[p access online.  It is running XP.  Can anyone tell me how to get rid of it.

:23929


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    Believe it or not, the files are gone.

    I ran the scan again and it still ID'd the same two files as malware.  When it asked if I wanted them cleaned out, I said go.  This time they were removed.  I ran the san a third time and it came up with no threatening files.

    So thank you for your time and suggestions but the tool finally worked its magic,

    Again, thank you!!

    Herb

    :24015
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  • 0

    Believe it or not, the files are gone.

    I ran the scan again and it still ID'd the same two files as malware.  When it asked if I wanted them cleaned out, I said go.  This time they were removed.  I ran the san a third time and it came up with no threatening files.

    So thank you for your time and suggestions but the tool finally worked its magic,

    Again, thank you!!

    Herb

    :24015
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