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Unable to remove Mal/Generic-L using new free Virus Removal Tool

herb

I just installed the new Sophos free Virus Removal Tool, ran a scan and it id'd the malware Mal/Generic-L on my machine but was unsuccessful in removing it.  It told me to go to the Free Tools Forum for cleanup advice.  It is an older HP Pavilion machine I use mainly for games and occasionally backu[p access online.  It is running XP.  Can anyone tell me how to get rid of it.

:23929


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    The new free Sohpos Virus Removal Tool scan results details page id's two files on the Threat Details page:

    C:\System Volume Information\_restore{F20DC62-5212-4F33-8959-AB7D05D4CDB6}\RP1115\A0081391.exe and

    C:\System Volume Information\_restore{F20DC62-5212-4F33-8959-AB7D05D4CDB6}\RP1115\A0081392.exe .

    Can they 'just be deleted" as Christian suggests? 

    Or should I work my way through what Sandy (replying for the Product Manager) recommended?

    I am definitely not a computer geek so I hope the first suggestion is workable.  

    Herb 

    :23985
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  • 0

    The new free Sohpos Virus Removal Tool scan results details page id's two files on the Threat Details page:

    C:\System Volume Information\_restore{F20DC62-5212-4F33-8959-AB7D05D4CDB6}\RP1115\A0081391.exe and

    C:\System Volume Information\_restore{F20DC62-5212-4F33-8959-AB7D05D4CDB6}\RP1115\A0081392.exe .

    Can they 'just be deleted" as Christian suggests? 

    Or should I work my way through what Sandy (replying for the Product Manager) recommended?

    I am definitely not a computer geek so I hope the first suggestion is workable.  

    Herb 

    :23985
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