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Unable to remove Mal/Generic-L using new free Virus Removal Tool

herb

I just installed the new Sophos free Virus Removal Tool, ran a scan and it id'd the malware Mal/Generic-L on my machine but was unsuccessful in removing it.  It told me to go to the Free Tools Forum for cleanup advice.  It is an older HP Pavilion machine I use mainly for games and occasionally backu[p access online.  It is running XP.  Can anyone tell me how to get rid of it.

:23929


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    Hello herb,

    although everything prefixed with Mal/ is supposed to be 100% malicious cleanup is prudent when dealing with Mal/Generic types (the "specific" cleanup routine for  generic threats is logically delete - and therefore in some cases the final decision is left to the user).

    This said, do you know what the file is and where it belongs to (if unsure, please post name and path here)? If you are sure you don't need it you can simply delete it.

    Christian 

    :23951
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  • 0

    Hello herb,

    although everything prefixed with Mal/ is supposed to be 100% malicious cleanup is prudent when dealing with Mal/Generic types (the "specific" cleanup routine for  generic threats is logically delete - and therefore in some cases the final decision is left to the user).

    This said, do you know what the file is and where it belongs to (if unsure, please post name and path here)? If you are sure you don't need it you can simply delete it.

    Christian 

    :23951
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