Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos Home free edition - two issues

Since last updating my Sophos antivirus, I've had two issues when trying to run scans. The first is that, after manually selecting "scan local drives", it will begin caclulating files, but won't stop. I've seen the issue in a couple of other boards, but with no solution. After manually restarting, I was able to get past the calculating stage, but now the scan itself will get held up on the same file.

I'm running Mavericks, I believe the most up-to-date version.

:1015527


This thread was automatically locked due to age.
  • update: tried again and the scan finished this time with no issue. Perhaps I was impatient before. In any event, the calculating error did occur twice, so if someone has a solution or explanation for that, it would be greatly appreciated. 

    I will try again tomorrow and see what happens.

    :1015529